Technical Operations Manager, Ghost
I founded the Automation department and set the AI and automation strategy. Two direct reports, twelve BPO contractors. Built the systems and harnesses the team uses to itemize 50K+ SKUs a month, 3.7M items so far.
- Itemization pipeline: 50K+ SKUs a month into Snowflake
- Proposals for Costco, Sam's Club, BJ's: $1M+ deals
- Boo, my 4-agent extraction harness, replaced a $132K/yr vendor
- Prototyped workflow tools with Design, handed them to Engineering








